We can ship our Emily Green goodies to you anywhere and all items come individually wrapped, ready for gifting! Your shipping rates will be calculated at the checkout and we offer both regular and express post options for Australian orders.
All items are shipped via Australia Post within 1 to 3 business days of when the order was placed. Transit time can range from 1 to 7 business days depending upon your location in Australia.
Transit time for international shipments is 2-3 weeks on average. Please note we are not responsible for any customs charges.
Our A4 and A3 prints are sent securely flat packed via regular post. The A2 sized prints and extra large sized print will be carefully rolled into a mailing tube and will arrive by registered post.
REFUNDS AND EXCHANGES
We hope you love your purchase, but we understand that some things just don't work out as planned. If for any reason you are not completely satisfied with an item, you may return it to us for exchange or a full refund less any shipping charges. Please contact us prior to returning any item. Returns must be delivered to us within 15 days of when the item(s) was received. Return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund.
We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 1 week from when we receive your return for it to be processed.
In cases of loss or breakage, repair, replacement or refund will be offered according to circumstances.
Please note that there are no exchanges or refunds on sale items.
Our delivery address is: Emily Green, 18-20 Michael St, Brunswick, Victoria, 3056 Australia
Have some questions? Send us an email: firstname.lastname@example.org